They didn't set up my P.O. Box correctly causing all of the letters I was sent to be returned to sender. International letters written by hand. Very frustrating.
Awesome place, does a great job! I'll MISS YOU HURRICANE :(
Mailing things here is fine no issues. But the woman who helps at the counter could not have had a worse attitude. I was shipping a package back and asked for a piece of tape. They didn't have any, at the POST OFFICE! Had to purchase some and took my item to the desk. When I asked how much the shipping would be it was like I was asking her to help me move. She couldn't have been more put off. In a day and age where I can ship pretty much anywhere else you'd think the post office would at the very least provide a pleasant experience.
A mean lady answered the phone and would barely answer any of my questions. Then she just hung up the phone and I was barely even done.
So disappointed and angry!!! I was charged $25 to priority send an envelope to California (I would usually use UPS or FEDEX, but since it was going to a PO Box, that was not an option). One day before its arrival, I checked USPS' website to see where was it at. To my surprise, it said that is was on its way to the destination.. but to a completely different city. The envelope (which contained sensitive personal and financial information) was touring around California for three days until I finally got a hang of someone in their Customer Service I was told that there where two PO Boxes with the same number but in different cities... and of course the lady that received my envelope did not bother to double check if she was entering the correct one. I had to open an investigation, intercept the package and of course, pay an extra fee. I can understand people can make mistakes.. but this is what you guys do all day long.. Now I'm terrified because I have no idea if the package will be intercepted or if it's going to end up in the wrong hands. Very disappointed!
United States Postal Service is a US Post Office based in Bay Village, Ohio. United States Postal Service is located at 27106 E Oviatt Rd, Bay Village, OH 44140, USA.
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